1.
Introduction
Welcome to Runners High! We are committed to helping you transform your runs with music designed for focus, flow, and cadence. Your privacy is incredibly important to us. This Privacy Policy explains how Runners High ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2.
Information we collect
We collect information to provide and improve our Service to you.
1. Information you directly provide:
1.1.
Account information: When you create an account, we collect your name, email address, and password.
1.2.
Profile information: You may choose to provide additional profile details, such as your running goals or preferences.
1.3.
Communications: When you contact us for support or feedback, we collect the content of your communication and contact details.
2. Information we collect automatically:
2.1.
Usage data: We collect information about your activity on the app, such as when you start and stop runs, which music tracks you listen to, how long you listen, your selected cadence BPMs, and your general interaction with the app features. This helps us understand how our music impacts your run.
2.2.
Technical data: We gather information about the device you use to access the Service, including IP address, device type, operating system, unique device identifiers, and mobile network information.
2.3.
Location information: With your consent, we may collect general location data (e.g., city-level) to help understand user distribution or for service improvements, but we do not track precise real-time location.
2.4
Analytics information: We use third-party analytics tools (e.g., Google Analytics for Firebase) to collect and aggregate data about app usage, performance, and user behavior.
3.
How we use your information
We use the information we collect for various purposes:
3.1.
To provide and maintain the service: To operate the app, allow you to create an account, play music, track your runs, and use all features.
3.2.
To improve and personalize your experience:
3.2.1.
To understand how our music and features are used and to refine our music production, brainwave technology integration, and cadence training capabilities based on real user interactions.
3.2.2.
To offer personalized music recommendations or content relevant to your running habits and goals.
3.3.
For communication: To send you updates about the Service, new music releases, features, and marketing communications (where you have opted in).
3.4.
For research and development: To analyze usage patterns, conduct research, and develop new features and improvements to our Service, consistent with our mission to make music that truly transforms your run.
3.5.
For Security and Fraud Prevention: To protect the integrity and security of our Service and to prevent fraudulent activities.
3.6.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
4.
How we share your information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
4.1.
With service providers: We work with trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, analytics services, and customer support platforms. These providers are bound by confidentiality obligations and use your data only to perform services on our behalf.
4.2.
For legal reasons: We may disclose your information if required by law, subpoena, or if we believe that such action is necessary to comply with legal processes or protect the rights, property, or safety of Runners High, our users, or the public.
4.3.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any such change in ownership or control of your personal information.
5.
Data security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6.
Your privacy rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
6.1.
Access: Request a copy of the personal information we hold about you.
6.2.
Rectification: Request that we correct any inaccurate or incomplete information.
6.3.
Erasure ("Right to be forgotten"): Request that we delete your personal information.
6.4.
Erasure ("Right to be forgotten"): Request that we delete your personal information.
6.5.
Objection/restriction: Object to our processing of your personal information or request that we restrict processing.
6.6.
Data portability: Request that we transfer your personal information to another service provider.
6.7.
Withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
7.
Data retention
We retain your personal information for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations. When your data is no longer needed, we will securely delete or anonymize it.
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